What range of products do you offer?
At Dolce Miel, we specialize in a variety of baked goods, including sweet breads and celebration cakes. Our signature items include the decadent Valrhona Chocolate Cake, the Ube Cake and the flavorful Carrot Walnut Cake, as well as our beloved Ensaymada and Cheese Rolls.
Do you have any signature cakes or pastries that Dolce Miel is known for?
Yes, Dolce Miel is renowned for our Valrhona Chocolate Cake, Ube Cake and Carrot Walnut Cake, Ensaymada, and Cheese Rolls, cherished for their exceptional taste and quality.
What ingredients do you use, and are there any special sourcing practices you follow?
We pride ourselves on using high-quality ingredients, such as premium Valrhona chocolate and fresh dairy products – our eggs are sourced straight from the farm. Whenever possible, we source locally to ensure freshness and support local businesses.
How often do you introduce new products or seasonal specials?
To keep our menu dynamic and seasonal, we introduce new products and specials every Christmas season, catering to varied tastes and occasions.
What are your business hours and holiday schedules?
We are open Monday to Saturday, from 10 AM to 7 PM. We observe closures on Sundays and major holidays, with special holiday hours announced via our social media pages. Feel free to message us anytime and expect to receive our reply during the business hours indicated.
How do you handle customer complaints or concerns?
We highly value customer feedback. We address them promptly through phone, email, or social media channels, ensuring prompt resolution of any issues.
What are the best storage, heating, and consumption tips for your products?
For optimal enjoyment, store our products in a cool, dry place or refrigerate as recommended. Each product comes with detailed instructions for storage, heating, and consumption.
What is the lead time for ordering your products?
We require one to two days for most orders with 12:00 noon cut off. However, during peak season, orders are by schedule.